Data Applications Manager - CRM Administrator

Location: Timonium, Maryland
Date Posted: 05-08-2018
Hartman Executive Advisors is the region’s only completely independent technology advisory firm. We work with executives and nonprofit leaders to align IT solutions with business goals and strategy. Since Hartman does not profit from the sale of any system or technology, clients trust the advice and guidance they receive is strictly in their best interest. By developing a deep understanding of the business challenges arising from poorly aligned technology, and uncovering the transformational opportunities that result from strategically aligned technology, we set the path to advance, cultivate and leverage people, processes and systems to change and transform organizations. At Hartman, we deliver powerful business outcomes by leveraging technology strategy as a game-changer for our clients.

Hartman Executive Advisors is seeking an outstanding Junior Business Systems - CRM Administrator in the Baltimore region with applications experience to work with our team of IT and business professionals.
Responsibilities include but not limited to:
-Act as point person for business systems and understand the business outcomes each system is designed to deliver
-Investigate and resolve application functionality related issues, providing support and troubleshooting
-Perform system application management
-Test and validate any updates to system applications
-Maintain application process documentation
-Data management, including data entry and report generation
-Create and present reported data from analysis on both an ad hoc and standardized basis
-Ensure that data and fields in systems meets business needs to manage key accounts
-Design page layouts in systems so that internal users can effectively use the system to manage key accounts
-Identify opportunities that can improve efficiencies
-Work with vendors or SMEs to seek answers to questions
-1-3 years experience managing back office functions
-Proficiency with CRM, SharePoint, Microsoft Office 365
-Excellent organizational, verbal/written communication skills and the ability to present information in a clear, concise manner
-Ability to interact effectively with outside vendors and/or subject matter expertise, achieving the  maximum benefit depending on business needs
-Experience managing confidential information
-Ability to manage competing priorities in order to effectively deliver results
-Initiative to identify and communicate opportunities to contribute additional value to team
-Sense of urgency and accuracy
-Ability to meet/exceed deadlines
- Self-motivated, independent, cooperative, flexible, creative
- Bachelor’s Degree in Computer Science, Information Technology, related field or equivalent work-related experience
**Please note that this is a full-time permanent position with benefits.
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