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CIO (Chief Information Officer)

Washington, DC · Information Technology

The Investment Company Institute (ICI) is the leading association representing regulated funds globally, including mutual funds, exchange-traded funds (ETFs), closed-end funds, and unit investment trusts (UITs) in the United States, and similar funds offered to investors in jurisdictions worldwide. ICI seeks to encourage adherence to high ethical standards, promote public understanding, and otherwise advance the interests of funds, their shareholders, directors, and advisers. ICI’s members manage total assets of US$28.5 trillion in the United States, serving more than 100 million US shareholders, and US$9.6 trillion in assets in other jurisdictions. ICI carries out its international work through ICI Global, with offices in Washington, DC, London, Brussels, and Hong Kong.

The Chief Information Officer (CIO) provides strategic information technology vision and leadership in the development, implementation, and management of Institute’s technology needs that support ICI’s global business.  The CIO provides leadership in the technical planning, development, acquisition, implementation, and maintenance of all aspects of management information systems and is accountable for the security, integrity, and availability of these systems.   The CIO works closely in conjunction with executives and key stakeholders to ensure the goals of the organization are enabled through technology. The CIO reports to the Chief Operating Officer (COO) and will conduct work primarily at ICI’s Headquarters in downtown Washington, DC.


 The Chief Information Officer leads the Institute in Information Technology Strategy and supports the technology needed for constituents to conduct their work effectively. These duties are inclusive of the following:

Strategic Planning and Policy Development:

  • Creates and executes upon an organizationally aligned information technology roadmap while keeping within budget and timeline constraints.

  • Collaborates with business leaders to develop business cases for change including return on investment targets and post project reviews to confirm achievement of return.

  • Leads the technology governance and investment forums to review, prioritize, and fund business improvements that involve technology investment.

  • Gathers and analyzes changing requirements from users and develop effective, feasible and proactive ways to satisfy user requirements.

  • Supports organizational change management throughout technology initiatives; gaining user buy in and adoption.

  • Establishes and maintains IT policies, standards, and best practices.

  • Ensures all technology practices comply with industry best practices, including standards to complete and maintain technology components of American Institute of Certified Public Accountants' (AICPA) Service Organization Controls (SOC 2-Type 2) report based on Trust Services Criteria (TSC).

Management and Leadership:

  • Acts as a strategic advisor to all levels of management when planning for technology needs, whether that be hardware, software, or infrastructure.

  • Leads and manages IT team, to include hiring, managing, motivating, professional development, performance management, and succession planning. 

  • Analyzes complex business needs presented by various Institute departments and recommends appropriate technology solutions.

  • Develops and recommends systems and software strategy and manages the design, implementation, and maintenance of the strategy to ensure the highest quality services to the Institute’s staff and members.

  • Designs an effective and secure cloud computing strategy to encompass SaaS applications and ICI developed applications.

  • Leads the IT change management process for all application and infrastructure updates to headquarters and the business continuity site.

  • Participates in industry forums to share and collaborate on best practices from a financial industry perspective and bring that thought leadership back to ICI.

  • Collaborates with CISO role on definition and implementation of cybersecurity policies and required controls.  

  • Supports cybersecurity and other technology audits and produces timely remediation plans to address issues identified.  

Budget and Contract Management:

  • Directly manages agreements and contracts with key external vendors that provide maintenance and support services.

  • Working closely with the Chief Operating Officer, develops the annual budgeting and forecasting for the Institute’s technology systems.

  • Oversees the purchase of all systems supplies, hardware, and software and negotiates contracts under a purchase order system within approved budget guidelines.


  • Forward thinking change agent with experience guiding teams and organizations through organizational change processes.

  • Experience managing a large IT staff including high level technical experts.  Ability to provide effective daily management and leadership, promote team participation, and continued staff development within an existing effective technology group.

  • Ability to evaluate and manage complex projects on a timely basis within budget constraints.

  • Experience leading a governance framework and engaging key stakeholders in technology investment decision making.

  • Strong collaboration, meeting facilitation and consensus building skills.

  • Excellent oral and written communication skills including the ability to deal effectively with management, technical staff, and non-technical end users; ability to make effective presentations to a wide array of audiences, i.e., member board of governors, senior management, external vendors, primary system sponsors along with non-technical end-uses.

  • Ability to maintain a high degree of responsiveness, flexibility, and sense of urgency in the delivery of IT services to all Institute departments.

  • Bachelor’s degree required, Master’s degree preferred; minimum 15 years or more experience in Information Systems management or an equivalent combination of related education and experience.  

  • Previous involvement with or knowledge of a trade association’s responsibilities and purposes for the members it serves a plus.

  • General understanding of the mutual fund or financial services industry preferred.

To learn more about ICI, please visit: https://www.ici.org/

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