Apply to Clinical Analyst

Hartman Executive Advisors was founded with the vision of providing business-focused, vendor-independent consulting to mid-sized companies. As independent, trusted strategic advisors to our clients, Hartman’s mission is to create meaningful business outcomes that foster growth, greater financial returns and market dominance. By developing a deep understanding of the business challenges arising from poorly aligned technology and uncovering the transformational opportunities that result from strategically aligned technology, we set the path to advance, cultivate and leverage people, processes and systems to change and transform organizations. At Hartman, we deliver powerful business outcomes by leveraging technology strategy as a gamechanger for our clients.

Summary
The Clinical Analyst serves as a critical liaison between clinical operations, information technology, organizational leadership, and external EHR vendors throughout the EHR evaluation and selection process. This position is responsible for assessing current-state clinical and business processes, identifying workflow inefficiencies, facilitating process improvement initiatives, and translating organizational needs into comprehensive EHR requirements. The analyst will lead and support current-state and future-state workflow assessments, business process redesign, requirements gathering, vendor demonstrations, fit-gap analysis, and solution evaluation.

The ideal candidate combines healthcare operations knowledge, clinical workflow expertise, business process improvement capabilities, and healthcare technology experience. This individual will identify opportunities to streamline processes, reduce operational inefficiencies, eliminate unnecessary steps and duplication, standardize workflows, and improve the overall experience for patients and clinicians.

The position will ensure that the selected EHR solution supports optimized business processes and clinical workflows, aligns with organizational strategic objectives, enhances operational performance, and provides a scalable foundation for future growth.

Responsibilities

1. Business Process Improvement and Workflow Optimization

• Lead comprehensive assessments of existing clinical, administrative, and operational business processes across departments and service lines.
• Analyze end-to-end workflows to identify inefficiencies, redundancies, bottlenecks, unnecessary manual processes, and opportunities for automation.
• Facilitate business process improvement workshops with clinical, operational, administrative, and IT stakeholders.
• Develop current-state and future-state process maps, workflow diagrams, and process documentation.
• Identify opportunities to simplify, streamline, and standardize workflows across the organization.
• Evaluate handoffs, communication gaps, process delays, and workflow dependencies between departments and functional areas.
• Apply process improvement methodologies, including Lean, Six Sigma, root cause analysis, and continuous improvement principles.
• Identify opportunities to reduce administrative burden, improve clinician efficiency, enhance patient access, and optimize resource utilization.
• Assess the impact of proposed process changes on staffing, roles, responsibilities, operational policies, and supporting technology.
• Develop recommendations for process redesign and operational improvements independent of, or in conjunction with, EHR functionality.
• Partner with department leaders to establish measurable performance indicators and evaluate the effectiveness of redesigned processes.
• Ensure future-state workflows are designed around best practices and organizational needs rather than simply replicating existing processes.

2. Clinical Workflow Analysis and Redesign

• Evaluate clinical workflows across the patient care continuum, including registration, scheduling, intake, rooming, clinical documentation, orders, results management, referrals, care coordination, discharge, and follow-up.
• Assess workflow variations across clinical specialties, departments, and care settings.
• Identify opportunities to improve care coordination, communication, documentation efficiency, and patient throughput.
• Engage physicians, nurses, allied health professionals, and clinical support teams to understand workflow requirements and operational challenges.
• Identify opportunities to reduce duplicate documentation, unnecessary clicks, manual workarounds, and fragmented processes.
• Develop standardized future-state clinical workflows that support patient safety, quality of care, and clinician satisfaction.
• Evaluate how EHR functionality can enable redesigned workflows and improve clinical and operational performance.
• Ensure proposed workflows support regulatory requirements, clinical standards, and organizational policies.

3. EHR Selection and Technology Alignment

• Translate optimized future-state business and clinical workflows into functional and technical EHR requirements.
• Ensure vendor demonstrations reflect redesigned workflows and real-world operational scenarios.
• Evaluate EHR vendors based on their ability to support efficient, standardized, and scalable workflows.
• Conduct fit-gap assessments to identify where vendor functionality aligns with or falls short of future-state operational requirements.
• Ensure the selected EHR supports the organization's long-term process improvement and digital transformation objectives.

Requirements

• Bachelor's degree in Healthcare Administration, Health Informatics, Nursing, Business Administration, Information Systems, Health Information Management, or a related field.
• Three to five years of experience in healthcare operations, clinical informatics, business analysis, healthcare IT, process improvement, or a related discipline.
• Experience analyzing and documenting clinical, administrative, or operational workflows within a healthcare environment.
• Demonstrated experience gathering, documenting, and translating business and clinical requirements into actionable system or process requirements.
• Experience conducting current-state assessments, identifying process inefficiencies, and recommending workflow improvements.
• Familiarity with EHR systems and an understanding of how technology supports clinical and administrative operations.
• Experience working with clinical, operational, and technical stakeholders to understand business needs and facilitate process improvements.
• Ability to develop workflow diagrams, process maps, business requirements documents, and other project documentation.

Job Type: Full-Time
Benefits: Medical, Dental, Vision, 401k