IT Healthcare Data Business Intelligence Manager

Location: Baltimore, MD - Maryland
Date Posted: 08-17-2017
TITLE: Business Intelligence Team Lead  
REPORTS TO: Chief Information Officer   FLSA:Exempt  
DEPARTMENT: Information Technology   LOCATION: Mt. Vernon

JOB SUMMARY: The Business Intelligence Manager serves as the responsible party for overseeing and assisting to conduct requirements gathering, scoping, and data generation efforts to meet the analytics needs of the organization.  In addition, this position will work to prioritize, track, and manage the work efforts of the Business Intelligence Team to meet agreed upon timelines, reporting back progress to the Chief Information Officer as deemed appropriate.
 
 
MAJOR DUTIES AND RESPONSIBILITIES:
 
Process Management:
  • Assists in iterative improvement to data request and data generation process to streamline internal operations and customer experience.
  • Works closely with Business Intelligence Analysts and Business Intelligence Reporting Analysts to monitor and assist when needed to meet delivery deadlines.
  • Compiles feedback from internal customers on experience and works to resolve issues when neccasary.
  • Maintains and updates lists of active requests, projects, and resource needs to provide to executive management.
Requirements Gathering:
  • Contributes to requirement gathering efforts in tandem with or independent of other team members.
  • Ensures requirements gathering and scoping process is being conducted thoroughly by all team members.
  • Solicits feedback from Business Intelligence Reporting Analysts to ensure documentation is being fully and accurately transitioned.
Documentation and Communication:
  • Communicates iterative and ongoing status updates to executive management on an agreed upon basis.
  • Documents activities and when relevant ensures documentation is being created by other team members.
  • Monitors status of larger projects and reports back to business stakeholders.
  • Participates in Business Intelligence Committee to provide and gather feedback on prioritization of requests.
 
 
SKILLS AND ABILITIES:
 
  • Strong project, process, and people management skills.
  • Ability to translate complex terminology, concepts and issues in terms understandable to technical and non-technical management and resources staff.
  • A working understanding of data modeling and common associated tools.
  • Strong interpersonal skills to resolve problems in a professional manner as well as participate in working groups.
  • Ability to handle multiple priorities and meet deadlines.
  • Excellent problem solving skills.
 
EDUCATION AND/OR EXPERIENCE:
  • Bachelor’s degree specializing in MIS, Business, Informatics, Engineering or equivalent work experience.
  • A minimum of 2-4 years working in a health care environment is strongly preferred. 
  • Oversight and management experience.
  • Experience within an FQHC environment is desirable but not required.
 
WORKING CONDITIONS/PHYSICAL DEMANDS:
Work is typically performed in an office environment.
 
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
 
 
 
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